General Conditions

All enrollments are subject to the following General Conditions, which become legally binding on acceptance of enrollment by the cultural association Centro Mediterraneo Pintadera. Upon confirmed enrollment, you become a member of the the cultural association Centro Mediterraneo Pintadera, hereinafter referred to as Pintadera.

Lessons

All group classes run Monday through Friday except during official Italian holidays.
All students, unless they are absolute beginners and have signed up for an absolute beginner Lingua A course, should be at school at 8:30 on the first Monday of classes in order to take a level placement test.
Group “Lingua” lessons are usually held in the morning from Monday to Friday between 9:00 and 13:00. However on very rare occasions, these group lessons may be scheduled in the afternoon. The groups are of minimum 3 and maximum 8 students for 20h per week. One class hour equals 55 minutes.
Should only two students enroll in a group language course (Lingua A, B, C) the weekly hours would be reduced from 20 to 15. Should only one student enroll, the hours would be reduced to 10 per week.
The placement test for the assessment of the student's language ability is taken before the the beginning of classes.

National holidays

The school is closed on:

  • New Year’s (1/1)
  • Three King’s Day (6/1)
  • Easter Monday
  • Liberation Day (25/4)
  • Labor Day (1/5)
  • Day of the Republic (2/6)
  • Assumption of Mary (15/8)
  • All Saints’ Day (1/11)
  • Immaculate Conception (8/12)
  • Christmas Day (25/12)
  • Boxing Day (26/12)

A refund is granted for lessons missed on national holidays on the following basis: Lingua group courses –€ 30 for a one or two week course. There is no refund for courses of three or more weeks.

Accommodation

Finding accommodation is a free service for all students regularly enrolled. Pintadera acts only as an intermediary regarding the lodgings, and takes no responsibility regarding the relationship between the renter and the student.

All the accommodation available through the school have been carefully selected, according to our Inspection scheme or cleanliness, comfort, and location. Since all accommodations are privately owned and operated, there are minor differences in amenities, but all meet a standard level of quality and convenience and are regularly checked by our school.

Special Courses and Activities

Some of our “Special Courses” and our “Activities” are operated through external partners who are liable for the services provided.

Membership fee - enrollment

The 80 € fee for enrollment with the cultural association Centro Mediterraneo Pintadera is a non-refundable deposit required to secure reservations. The payment should be made by bank transfer. Bank commissions and fees are to be paid by the student.
Please always clearly specify for whom the payment is made.


Payment of balance

All fees must be paid in full at the latest on the first day of your arrival at school.

Cancellations and refund policy

Pintadera will make the following charges in case of cancellation or withdrawal from a course:

  • The enrollment fee is non-refundable.
  • Deposits and fees are not transferable from person to person.
  • If Pintadera rejects an application, the applicant is entitled to a full refund within 30 days.

Refunds

The 80 € enrollment fee is never refundable after an enrolment has been accepted by PINTADERA and the school has sent a confirmation for the course and/or any other related service.
If a student does not attend, withdraws or shortens his/her course after the course has begun, tuition fees will not be refunded. No refunds are allowed for a delayed start or premature departure. Student tuition is never refunded due to absence from class and study hours subsequently lost cannot be made up.

Insurance

The European Health Insurance Card (EHIC) allows citizens from the EU/EEA, Switzerland and the UK to access healthcare when travelling within the EU. The European Health Insurance Card – or EHIC – is a vital card for European citizens and residents travelling within any member country of the European Union (EU).
Citizens not of the European Union must conform to the requirements issued by the Italian Government. Details can be obtained at their local Italian Embassies.
Pintadera is insured for those liabilities expressly imposed by Italian law and all activities which take place on our premises.

Resolution of disputes

If a student wishes to complain about any aspect of the services, the complaint should be made in the first instance to the President of the Cultural Association Centro Mediterraneo Pintadera.
In the event that the matter is not resolved, the student or student's agent should make a complaint in writing to the President of Pintadera.
Such complaints will be investigated provided that:

  • the complaint is received within one month of the course finishing
  • the complaint was initially registered in writing
  • all bills relating to the student making the complaint have been settled in full

Liabilities

Pintadera and its staff and representatives are not held liable for any loss, damage or injury to persons or property howsoever caused, except where liability is expressly imposed by Italian law. Pintadera is not held liable in the event that any service contract to be provided by Pintadera should become impossible to supply for any cause or reason beyond the control of Pintadera.

Valid prices

Prices on this website are valid from January 1st until December 31st, 2020.

Expulsion

Pintadera reserves the right to dismiss any student whose conduct is unsatisfactory at the discretion of the Director, whose decision is final. There will be no refund for fees in cases of expulsion and any billed but unpaid fees become payable immediately.

Photo and video shooting

The students, who accept the above conditions at the time of registration, authorize the school to use photos and video footage taken during the course or activities for promotional purposes.

Acceptance of this regulation

All enrollments are subject to the above mentioned General Conditions, which become legally binding on acceptance of enrollment by Pintadera,

By Pintadera's acceptance of an applicant's electronic and/or signed form of registration or any other written form of registration (also through agencies and representatives), the applicant tacitly agrees to accept these General Conditions.