General Conditions

Enrollment in our programs is contingent upon adherence to the following General Conditions, which attain legal validity upon acceptance by the cultural association Centro Mediterraneo Pintadera. Upon confirmation of enrollment, you automatically gain membership in the cultural association Centro Mediterraneo Pintadera, hereinafter referred to as Pintadera. This membership remains valid for the entire calendar year, running from January 1 to December 31.


Group classes are scheduled from Monday to Friday, with the exception of official Italian holidays. All students, excluding absolute beginners enrolled in the Lingua A course, are required to be present at the school by 8:30 on the first Monday of classes for a level placement test.

Lingua group lessons typically take place in the morning between 9:00 and 13:00 from Monday to Friday. However, on rare occasions, these group lessons may be scheduled in the afternoon. Group sizes range from a minimum of 3 to a maximum of 8 students, with a total of 20 hours per week. Each class hour comprises 50 minutes.

If only two students enroll in a group language course (Lingua A, B, C), the weekly hours will be adjusted from 20 to 15. In the event that only one student enrolls, the hours will be further reduced to 10 per week.

The placement test, assessing the student's language proficiency, is administered prior to the commencement of classes.

National holidays

The school is closed on:

  • New Year’s (1/1)
  • Three King’s Day (6/1)
  • Easter Monday
  • Liberation Day (25/4)
  • Labor Day (1/5)
  • Day of the Republic (2/6)
  • Assumption of Mary (15/8)
  • All Saints’ Day (1/11)
  • Immaculate Conception (8/12)
  • Christmas Day (25/12)
  • Boxing Day (26/12)

Refunds for missed lessons on national holidays are applicable under the following conditions for "Lingua" group courses: a fee reduction of €30 will be granted for one or two-week courses. However, no reductions are provided for courses lasting three weeks or more.


The provision of accommodation is a complimentary service for all regularly enrolled students. Pintadera functions solely as an intermediary in facilitating lodging arrangements and assumes no responsibility for the relationship between the renter and the student.

All accommodations offered through the school undergo a meticulous selection process based on our inspection scheme, evaluating cleanliness, comfort, and location. As these lodgings are privately owned and operated, minor variations in amenities may exist; nevertheless, all accommodations adhere to a standard level of quality and convenience. Regular checks are conducted by our school to ensure continued compliance with our quality standards.

Special Courses and Activities

Some of our “Special Courses” and our “Activities” are operated through external partners who are liable for the services provided.

Membership fee - enrollment

The 80 € enrollment fee with the cultural association Centro Mediterraneo Pintadera serves as a non-refundable deposit, essential for securing reservations. Payment is to be executed via bank transfer, with any associated bank commissions and fees borne by the student. This enrollment fee ensures membership for the complete calendar year, spanning from January 1 to December 31.

It is crucial to consistently and clearly specify the intended recipient of the payment during the transaction process.

Payment of balance

All fees must be paid in full at the latest on the first day of school.

Cancellations and refund policy

Pintadera imposes the following charges in the event of cancellation or withdrawal from a course:

  • The enrollment fee is non-refundable.
  • Deposits and fees are not transferable from person to person.
  • If Pintadera rejects an application, the applicant is entitled to a full refund within 30 days.


The 80 € enrollment fee is non-refundable once enrollment has been accepted by PINTADERA and confirmation for the course and/or any related service has been sent by the school. In the event that a student does not attend, withdraws, or shortens their course after it has commenced, tuition fees will not be refunded. Refunds are not permitted for a delayed start or premature departure. Student tuition is not refunded for absences from class, and any study hours lost as a result cannot be compensated for or made up.


The European Health Insurance Card (EHIC) facilitates healthcare access for citizens of the EU/EEA, Switzerland, and the UK while traveling within the EU. This essential card is a valuable asset for European citizens and residents when journeying through any member country of the European Union.

Non-European Union citizens are required to adhere to the stipulations set forth by the Italian Government. Detailed information can be obtained at your local Italian Embassies.

Pintadera is insured for liabilities explicitly mandated by Italian law and encompasses all activities conducted on our premises.

Resolution of disputes

If a student wishes to complain about any aspect of the services, the complaint should be made in the first instance to the President of the Cultural Association Centro Mediterraneo Pintadera.
In the event that the matter is not resolved, the student or student's agent should make a complaint in writing to the President of Pintadera.
Such complaints will be investigated provided that:

  • the complaint is received within one month of the course finishing
  • the complaint was initially registered in writing
  • all bills relating to the student making the complaint have been settled in full


Pintadera, along with its staff and representatives, bears no liability for any loss, damage, or injury to persons or property, unless expressly mandated by Italian law. Pintadera cannot be held responsible in the event that the provision of any service contract becomes impossible due to causes or reasons beyond its control.

Valid prices

Prices on this website are valid from January 1st until December 31st, 2024.


Pintadera retains the right to dismiss any student whose conduct is deemed unsatisfactory at the discretion of the President, and such decisions are considered final. In cases of expulsion, there will be no refund for fees, and any billed but unpaid fees become due and payable immediately.

Photo and video shooting

Students, by accepting the aforementioned conditions during the registration process, grant the school authorization to use photos and video footage captured during the course or related activities for promotional purposes.

Acceptance of this regulation

All enrollments are governed by the aforementioned General Conditions, which gain legal binding status upon Pintadera's acceptance of the enrollment.

Upon Pintadera's acceptance of an applicant's electronic and/or signed registration form or any other written form of registration (including those facilitated through agencies and representatives), the applicant implicitly agrees to abide by these General Conditions.